A recent patch for the installation runtime can cause package corruption under certain circumstances. If your installation package gets corrupted the only way to fix that at the moment is to manually delete your installation.
- The installation runtime maintains a “registry” of all I-Novae related installations. It does this to keep track of installation state for various components, versioning, etc. You will need to delete this. The I-Novae Installer itself is always installed for “everyone”. That means its registry entries, along with everything else installed for “everyone”, are located at
C:\Program Files\INovaeInstallerRegistry. If you installed the I-Novae Launcher or the game for “Just Me” then it will be located at
%localappdata%. This is a valid path if you enter it into the address bar of Windows/File Explorer. Lastly, the INovaeInstallerRegistry directory is hidden. You will need to have “view hidden folders/files” enabled in your Windows/File Explorer to see it. It’s hidden because, under normal circumstances, you should not mess with it.
- Inside the
INovaeInstallerRegistry\Productsdirectory you will see directories named 0, 1, and 2. 0 is the I-Novae Installation Runtime, 1 is the I-Novae Launcher, and 2 is Infinity: Battlescape. You will need to delete the numbered directory for whichever application you are having a problem. For example, if the installation for the I-Novae Launcher (id 1) is corrupted you will need to delete
INovaeInstallerRegistry\Products\1. DO NOT DELETE THE WRONG DIRECTORY.
- Now that you’ve deleted the registry entries for the installation you need to delete the installation itself. Using the I-Novae Launcher as an example, its default installation location for “everyone” is
C:\Program Files\I-Novae Studios\Launcher- delete that directory. For a “Just Me” installation it will, by default, be at
%localappdata%\I-Novae Studios\Launcher. If you changed the installation location then you need to delete whatever directory you put it in.
- You should now be all set. Go back to the Infinity: Battlescape website, download
INovaeInstaller.exe, and reinstall everything.
If you’re reading this because you have a problem we’re terribly sorry for the inconvenience and we appreciate your patience. If you run into any additional problems or have questions please don’t hesitate to let us know.