Connecting an old account with a new one

I get the same “An unexpected error prevented you from logging in.”
This is different from inputting wrong user/pass combo which yields “unknown user id and password”

I hope this gets fixed smile

I wouldn’t mind being able to link my existing legacy account with a Google login. It would be quite handy as I’m always signed in to my Google account.

Not sure if that is something that would be possible.

It was possible before you logged into your account using your username and password. If you had just clicked Login and then Google it gives you the option of typing in your legacy password to port your account over to Google (or Facebook) authentication. I’m afraid at this exact moment in time there’s no other way to add Google auth to your account though I have nothing against adding the ability to do that at some point in the future - it’s just not super high priority atm.

[EDIT] @Crayfish Ok since I was feeling motivated tonight you can now connect Google or Facebook to your account as long as your Google/Facebook email is exactly the same as the one you used to create the account. To do this just login using Google or Facebook.

That brings up another topic, is there any way to change my email address? The one attached to this account is my old community manager email address.


I would like to bump the email change thing too. I imported my account (that is still using a spam email that I will delete sometime in the future) and would like to connect it to my Google account too (so have both be my Gmail email address).


Currently there’s no way to change your email address. I’ll look into adding that capability sometime in the near future as it looks like there’s a number of people who want to be able to do this.


Got a bit confused when I tried to register and it said the username was taken - surely it couldn’t have been taken yet?

Then I realised old data had been imported and I tried logging in with my old account. Hey presto! Many thanks for the transfer! :smile:

Edit: I’ve noticed my profile has a creation date of 2013, though I definitely registered on the old forums in about 2009/10 if I remember right! Waiting for a solution to this with bated breath…

Edit 2: Doh, silly me! I re-registered under this new name after ditching randomguy25. So the date on this profile is technically correct after all!

So I guess my legacy account is gone forever since I tried to re-create the account?

If you created a new account using the same email address as your old account and you didn’t import the old data then yes, it’s lost. For those of you who created a new account while legacy import was broken I’m working on a way for you to retrieve your old account.

Wow, thats a kick in the nuts. So I literally just signed up like 5 minutes ago with the exact same email address as my old account, and now I’m reading the forums and so I don’t get a “legacy” account, even though I’ve been a member since 2006? Imnotokaywiththis.jpg

If you used the same username it would’ve automatically ported your account. I’m assuming you didn’t do that?

My old user name was Captain_Trevise. As you might be able to guess, I made that a -long- time ago, and thus wasn’t quit happy with it any more. I actually requested a name change at one point, but it was decided that it was too much work to do.

Ok, no problem, I’m working on a solution as you’re certainly not the only person who has had a problem importing their legacy account. I’ll let everyone know once it’s ready.

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Cool, thanks man! Would really hate to lose all of that…

Clearing my cache and cookies seemed to fix the issues. It still went to the blank invalidatecache page, but when I loaded the forum home page again I was logged in.

But glad the forums are back up.

Is there a way to change the username of an account? I’d like to get my old account back (I tested and it works again, thanks!) but like others, I made it a long time ago, with an obsolete name.

Not at the moment. I’m working on solutions for changing email/username etc. It’s going to be probably a few weeks because it isn’t the highest priority item atm.

Ok, thanks for the fast answer! I’ll just continue to use my new account until then.

It’d be great if you could implement nicknames too.

Let me add myself as another user who’s having trouble logging into his legacy account.

My old username is either Unclever title or Unclevertitle. I forget if spaces in usernames were allowed on the old forums.

I had forgotten my old password and tried to reset it a few times, unfortunately I never received an email about it.

I eventually tried logging in via Google+, I may have imported the old data in the process but I’m not sure. Is there something on my profile that would indicate whether or not I had, or if it had been successful? I may have been trying to do this while it was broken.

Anyway, I’d rather use the username I’m most accustomed to using rather than the one I use for Google+ even if I can’t retrieve my old account.

The same email address is associated with both my legacy account and with Google+.