Thanks for the invitation to the Alpha, which I received today, but it’s not necessary to send six copies. That’s five too much. They were all sent to the same email address. I think Sendgrid may have a hickup.
Please fix this? If you need my email address, send me a PM.
A bug in our new mass mailer that didn’t show up in testing, because our testing DB doesn’t have thousands of accounts, just caused some of you to receive a whole bunch of emails from us. I’m terribly sorry for the inconvenience. Unfortunately SendGrid isn’t giving me much info as to what, exactly, is going on but I’ve disabled our mass mailer until I can get a better idea of what happened.
So there’s that. I think it’s alright, kind to compensate all the times people did not read your e-mails. Ha.
Not that I think it wasn’t some error causing this but ha, it’s not that bad.
Does it mean that supporters from KS/IGG that do not have account on this forum will not get any emails apart from regular KS/IGG project update email?
Having a wild guess: wouldn’t your tool send as many times as there are KS pledges at or below the sender?
For instance, being a “Lunar Supporter” would be the 7th pledge, limited pladge ranks included. So maybe it considers the same e-mail adress as being part of all the ranks below as well?
Possible, but unlikely. We had tested the email system a few days ago with all members of the dev team, and there as no duplicated emails. If the bug was caused by multiple pledge tiers, we would have received duplicated emails during our internal testing too.