I wanted to let you guys know that you seriously need to review your user experience during the installation process. The ideal is that I press a button on a web page somewhere and the next thing I know I’m playing Battlescape. The more steps and decisions that exist between those two states, the worse it is for your product - which is particularly important during your Alpha and Beta test periods.
If you send out an email, the one thing it must have is a button with the word DOWNLOAD on it, front and center. Pressing that button should start a process that involves no decisions or actions except those that are absolutely essential for playing the game. Don’t show me lots of optional and helpful information. You can present that via other channels.
The mandatory steps seems to be:
- Press a button to start the launcher.
- Press a button to start the game (because you seem to want a multi-game launcher)
- Log into the game
- Play game
Everything else is just encouraging me to go off and do something else.